The Sparkart Store processes your orders very quickly. If you find that you have made an incorrect order, please notify us immediately by contacting Customer Service. If your order has not yet been processed, we may be able to correct it. However, if

The Sparkart Store processes your orders very quickly. If you find that you have made an incorrect order, please notify us immediately by contacting&#xA0;<a href="https://store-us.lilyallenmusic.com/pages/contact">Customer Service</a>.&#xA0; If your order has not yet been processed, we may be able to correct it. However, if the product has already been shipped, we will be unable to change any portion of your order.

How do I cancel or edit my order?

Please check your Spam Folder — 99% of the time, you will find it there. It’s also possible that you entered the wrong email address. If you still have problems, please email our Customer Service.

Please check your Spam Folder &#x2014; 99% of the time, you will find it there. It&#x2019;s also possible that you entered the wrong email address. If you still have problems, please email our Customer Service.&#xA0;

Why haven't I received my confirmation email after ordering?

Pre-release ordering is available for select items. The release date of your items will be shown on both the details page and in the cart. We make every effort to ship preorder products to arrive at US addresses on or before street date, but cannot g

Pre-release ordering is available for select items. The release date of your items will be shown on both the details page and in the cart. We make every effort to ship preorder products to arrive at US addresses on or before street date, but cannot guarantee a delivery date. If you live in the U.S. and would like to receive your music on or about release date, please place your order no later than 10 days before the scheduled release date. International orders will not arrive by the US release date and may take an additional 3-4 weeks to get to you. International shipments including Canada and Mexico are sent by the United States Postal Service Economy and may be held by your local Customs Authority for an additional 10-14 days depending upon the customs laws in your country. Therefore, it is best to allow 4-5 weeks for delivery. Please be aware that release dates are subject to change.

Pre-Order Merchandise

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Lily Allen Help Center

Order Management

What is your shipping policy?